For any assistance, you can call the PARAMOUNT 24×7 contact no. +971-50-7057165, +971-50-9786682.
The user is liable to obtain a police report for hit & run (damages caused by an unknown party) cases also. Insurance excess for hit & run cases have to be paid by the user, as applicable. PARAMOUNT will provide a standby vehicle after the user provides the police report.
The validity of the accident report to open an insurance claim is 7 days from the date of issue of the report. In case if the police report is expired, the user will have to pay AED 80 approx to re-validate the police report. Police report, along with copies of driving licence, Emirates ID, passport & visa page are mandatory for an insurance claim.